Privacy policy

At Mayasilk, we deeply respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

🔐 1. Information We Collect

When you visit or make a purchase from mayasilk.in, we may collect:

  • Personal Information: Name, email address, phone number, billing & shipping address

  • Payment Details: Card or UPI info via secure third-party gateways (we do not store these)

  • Order Details: Product preferences, past orders, delivery status

  • Device Information: IP address, browser type, time zone, cookies, and interaction data

🛍️ 2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Communicate order updates and customer service responses

  • Improve our website and shopping experience

  • Detect fraud or misuse

  • Send promotional emails or WhatsApp messages (only with your consent)

🧾 3. Data Sharing

We may share your data only with:

  • Delivery partners for shipping purposes

  • Payment gateways for order processing

  • Service providers like email and analytics platforms
    We do not sell or rent your personal data to third parties.

🍪 4. Cookies

We use cookies to:

  • Remember your login and cart

  • Improve page speed and performance

  • Track website usage and preferences

You can control cookie settings from your browser anytime.

🔒 5. Data Security

Your data is stored on secure servers. We use industry-standard encryption, firewalls, and access controls to protect your information.

👶 6. Age of Consent

By using this website, you confirm that you are 18 years or older, or you have the consent of a guardian.

✉️ 7. Your Rights

You have the right to:

  • Access, correct, or delete your data

  • Withdraw consent for promotional communications
    To make such requests, contact us at mayasilkofficial@gmail.com

🔁 8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and your continued use of the site indicates acceptance of those changes.

 

Note: Product colour may slightly vary due to photographic lighting sources or your mobile monitor settings. 

📞 Contact Us

If you have questions or concerns about this policy, reach out:
📧 Email: mayasilkofficial@gmail.com
📱 WhatsApp: +91 8072983876

Thank you for trusting Mayasilk.
We’re committed to keeping your data safe while you enjoy a seamless shopping experience.